Welcome to Library Apps

Welcome to LIBRARY APPS! THE NEW FRONT DOOR! (Baker, 2007) An "app" is an application software designed to help the user perform singular or multiple related specific tasks. Wikipedia (2010) We hope this blog will be a useful tool for a snapshot look at library blogs, reviews, and web tool developments within Library 2.0.

Monday, October 8, 2012

Part b) Reflective Statement

Part B – Reflection

My interest for selecting this subject was to push myself into the social networking realm and justify it as a consistent work and creative use tool.  I also wanted to revisit some social media accounts that I know are useful (Delicious, Facebook and Twitter) but have gone by the wayside. 
During the course of the subject I did come to realise that you can’t force change. As Gerts (2012) says in one INF506 Facebook post, she “has been ‘lurking’ amongst the group posts,” which sums up the description of my participation in Facebook.  ‘Lurking’, an inappropriate name really, however I prefer to ‘lurk’ and participate only when I know I have something worthwhile to give, as I harbour the feeling of post “post” dissonance! The Facebook ‘like’ button I believe has been designed for all the ‘lurkers’ out there who want to engage but value the ‘like’ application and don’t use it for the sake of its easy click access. 
What has resonated throughout the development of my social networking studies was the comment by Li (2010) where she allows herself a strict diet of social networking tools.  Like an email subscription, Web 2.0 tools require a regular evaluation of whether the feeds, tweets, streams are relevant to you.  In the beginning the potential use of good information may be greater than what is received.  Twitter was a prime example here with the ability to join tweets or updates on new blog posts or Web articles.  Over the course of this subject many of these bloggers or commentators have been deleted and a chosen few kept on both my Twitter feeds and Delicious account.  Similarly, articles posted by INF506 group members needed to fit within my subjects of interest and relevance so as to not overload my bulging inbox.
The subject has also unleashed some creative ideas to follow through on, by not only being a consumer or viewer of social networking applications but to create useful services or information for others.  As De Rosa, Cantrell, Havens, Hawk, & Jenkins, (2007) state “no longer accurately defined as ‘information consumers,’ Internet users are becoming ‘information producers’ and will soon be the primary authors, producers and architects of information on the World Wide Web (p.7).
 I have discovered Pinterest, a powerful social media image board application. Images and succinct information are what keeps us instantly interested within our busy work life environment and I am eager to keep nurturing my creative and work interests to this application. This also includes my Delicious account now brimming with a varied range of useful websites to read or return to.

A skill developed from INF506 is the use of social networking tools to facilitate my workplace offline interactions. Web logs are the new Websites for most companies, and using the bookmarking site Delicious I access blogs to glean fresh information to share with the students I provide reference assistance to, such as the APA referencing blog.  The social media tool Youtube assists me in those instant “how do you…” questions at work and for study purposes. The micro-blogging service Twitter allows me to increase my knowledge of technology by joining industry commentators and assisting my knowledge which can be transferred to others.  My professional goal now is to engage within the technology and information conversations at work using Yammer, an enterprise social networking tool.
Not only on a professional level but the acceptance and popularity today of using social networking tools has justified me to confidently participate and assist others in social change online petitions.
I am still guilty of not using social networking and social media to its full potential, however having the opportunity to trial different social media and view other libraries that have successfully incorporated social media into their traditional models we have only scratched the surface into the potential use of technology to educate ourselves and share content.
       From this study it has confirmed that social networking has provided opportunities for people to connect to not only a more broad and extensive group of people but also new sources of information.
As Berkman (2012) reminds us, social media is a still a new mass media platform with communicative potential we are only beginning to tap into.

Berkman, F. (2012, September 28).  Social media potential. [Web log response]. Retrieved from http://mashable.com/2012/09/28/social-media-potential/
De Rosa, C., Cantrell, J., Havens, A., Hawk, J., & Jenkins, L. (2007).
Sharing privacy and trust in our networked world: A report to the OCLC membership. Dublin, Ohio: OCLC.  [ebook] Retrieved from http://www.oclc.org/reports/pdfs/sharing.pdf

Gerts, C. (2012, August 28). INF506 group. Facebook. [Post].

Schwartzman, E. (Presenter) & Li, C. (Interviewee). (2010, September 14). Selling social media strategy to leadership. On the record. [Audio podcast]. Retrieved from http://ontherecordpodcast.com/pr/otro/selling-social-media-boss.aspx

Part a) Evaluative Statement

Part A – Evaluative Statement
My reflection on “how social media creates a new life for information,” posted on Thursday, July 26, highlights the importance of the theme of ‘engagement’ which travels throughout the INF506 modules.  Information output is no longer seen as a one dimensional path. It justifies how social media using freely accessible participatory mediums such as blogs and micro-blogging, alert and initiate users to new experiences and are “in return rewarded with personal feedback” (Hastie, 2011).  Brookover (2007) confirms that reaching out to and having conversations with users through a medium they already know and enjoy, sends the message that they are aware of and are participating in trends that matter to them. 
Youtube is a social media method of how people can produce, publish and broadcast any content and be rewarded by the number of views and the quantity of responses and comments.  The social networking environment has provided opportunities for people to connect to a more extensive group providing a diverse range of information. 
However as Twitter can broadcast opinions from the passionate or the qualified commentator, it can also be a very crowded place on the Web. How to screen content is a major issue as even good sources can become diluted with trivial information.  Inspiring me with social networking information and resources for this subject and allowing me to engage with other online communities I subscribed to Jeff Bullas tweets, RSS feeds from Mashable, and the subject’s Delicious bookmarking application, giving me a steady mix of news on digital innovation. 
My post on Wednesday, September 5, establishes how libraries use social media to support and offer information services to their users. Like the label Web 2.0, libraries too have been given a new technological model to enhance their library service; termed as Library 2.0.     Casey & Savastinuk (2006) explain that Library 2.0 is a “user-centred change” and a “combination of users participating in the creation of the virtual services they want” (pp. 3).  Rather than a one dimensional approach to accessing information, users are invited to participate, evaluate, create and choose social networking technologies to assist them in their education or curiosity.

The advent of Web 2.0 social networking and social media tools has allowed libraries to combine them into what is called a ‘Mashup’.  It is evident here in my post where the State Library of Queensland’s Web page presents a combination or ‘Mashup’ of blogs, podcasts, video blogs, Flickr, Twitter and Facebook in one location for easy viewing, ultimately creating an enhanced service for their users.

Another collaborative Library 2.0 application that is promoted from a library’s collection is the union of Flickr and the National Library of Australia, allowing users to upload, download, curate and edit historical images from their websites.  Otherwise known as “Creative Commons (CC)” it does not harbour any copyright restrictions in the digital environment, allowing the public to input informative text to these once inaccessible archives.  Social networking tools like Flickr and Historypin allow the library’s collection to grow in information value because of encouraged user participation.

The emergence of these active participants and their sense of ownership to data could also be described as a ‘folksonomy’. Hart (2010) describes a folksonomy as users who provide information and categorise that information into a flexible searchable method.

My post on Thursday, September 13 outlined the importance of organisations formulating a social media policy.   From studying the subject INF506 it has become evident that the social networking platform is an integral part of an organisations customer relationship and communication plan.  Just as an organisation will analyse the effectiveness of their current and potential social media tools to facilitate communication with users, their social media policy must also be constantly evolving. Flint (2012) states that until expectations of how to use it become commonly understood employers should very regularly review their policy.
As libraries are interacting more into people’s lives, policies regarding computer usage are required.  Two main points that I would emphasise for organisations and users engaging in social networking applications are:
1.      Acceptable use of online behaviour and information
2.      Copyright, privacy and the disclosure of personal information
Outlining and promoting to users a ‘do as we do’ benchmark can assist in protecting both the organisation and participant in what is acceptable or unacceptable (Fleet, 2009).  Fleet (2009) confirms that “this empowers both the organisation and the client, promoting authenticity and assisting with information to the members of that community” (Powerpoint slide 3).
Berners-Lee (2012) the inventor of the Web offers sage advice for user data and ownership on Web 2.0 technologies, explaining that "whatever social site, wherever you put your data, you should make sure that you can get it back and get it back in a standard form, regularly” (pp.11).


Berners-Lee, T. (2012). Tim Berners-Lee: demand your data from Google and Facebook. The Guardian. Retrieved from http://www.guardian.co.uk/technology/2012/apr/18/tim-berners-lee-google-facebook
Brookover, S. (2007). The only limits on what your blog covers are those imposed by your blogger’s imaginations. Library Journal. Retrieved from http://www.libraryjournal.com/article/CA6497263.html
Bullas, J. (2012). Twenty stunning social media statistics. Retrieved from http://www.jeffbullas.com/2011/09/02/20-stunning-social-media-statistics/
Casey, M., & Savastinuk, L. (2006). Library 2.0: Service for the Next Generation Library. Library Journal. Retrieved October 2, 2012 from http://www.libraryjournal.com/article/CA6365200.html
Fleet, D. (2009). Social Media Policies E-book. Available http://www.slideshare.net/davefleet/social-media-policies-ebook
Flickr. National Library of Australia commons’ photostream. (2012). Retrieved from http://www.flickr.com/photos/national_library_of_australia_commons/
Flint. E. (2012). Social media: Help and hindrance. HCA magazine.  Retrieved from http://www.hcamag.com/news/latest-news/social-media-hrs-role-in-monitoring-the-reputational-risks/142800
Hart, L. (2010). Meeting the challenge.  In D. Parkes & G. Walton (Eds.), Web 2.0 and Libraries: Impacts, technologies and trends (pp.171-182). Oxford, UK: Chandos Publishing.
Hastie, C. (2011). Midwives and Social Media.  Midwifery News, (2011, autumn). Retrieved from http://scu-au.academia.edu/CarolynHastie/Papers/1000482/Midwives_and_Social_Media
Mashable. (2012). Social media. Retrieved from http://mashable.com/
State Library of Queensland. (2012). Social media.  Retrieved from http://www.slq.qld.gov.au/about-us/social-media
Twitter. (2012). About. Retrieved from https://twitter.com/about
Youtube.(n.d). About Youtube. Retrieved from http://www.youtube.com/t/about_youtube